The Daily Membership Statistics window displays an analysis of the memberships sold on a specific date. This allows you to determine the percentage of clients that visited on a specific day who were sold a membership. If memberships are a key part of your business model, these statistics help you analyze the effectiveness of employees in trying to convert regular clients into members.
Select Appointments > Daily Membership Statistics.
The Daily Membership Statistics window displays.
The membership sales statistics for the selected date display. Following are descriptions of the statistics.
Total Service Hours = Total number of hours scheduled on the Appointment Book.
Total Services = Total number of services scheduled.
Total Appointments = Total number of appointments scheduled.
Prospect Count = Number of non-members scheduled for an appointment.
Prospect Sell Count = Number of non-members sold a membership. The percentage of non-members sold a membership and a pie chart of the percentage of non-members sold a membership also displays.
Member Count = Number of members with appointments.
Non-Counting Members = Number of non-counting members with appointments.
Important: Non-counting memberships do not require clients to pay any fees or dues and only entitle the holder to discounts on purchases. You would normally define non-counting memberships for VIP clients or employees. You can define a membership "non-counting" by deselecting the Member check box on the Membership Definitions window.
Not Checked In = Number of clients not checked in.
Checked In =Number of clients checked in.
Checked Out =Number of clients checked out.