Sending an Appointment Reminder

To send clients details about their recently scheduled appointment or to update them about changes to an existing appointment, you can send an appointment reminder.

Notes: You must complete the following before you can send appointment reminders:

Set up the Millennium.Mail Service and/or the Millennium SMS Service = Refer to the Millennium Services Setup Guide for instructions.
Set up appointment reminders = Click here for instructions.
Set up clients to receive appointment reminders = Click here for instructions.

Click on the toolbar.

The Appointment Book displays.

In the Date field, select the date of the appointment.
Locate the column for the service provider.
Right-click on the appointment and select Reminder > SMS/Email/SMS & Email.

Tip: Clients can unsubscribe from text message reminders by replying "RMSTOP" to a reminder.