If a client left their purse in the car or had to take a phone call and is unable to check out at the current time, you can place a transaction on hold for completion later. This allows you to better manage the traffic flow at the front desk and prevent clients from having to wait in line until a client is ready to check out.
Create a ticket for the services that the client received and/or the items that the client is purchasing.
The Print Receipt message displays.
Click Yes to print a receipt for the client so they know the balance due.
Click No if you do not want to print a receipt.
The transaction is now on hold. In addition, the On Hold count on the Status bar of the Register increases by one.
Tip: If you place transactions on hold and do not ring them up before closing the Register, the Clients ON HOLD window displays when you select to close the Register. You then have the option to delete or keep the transactions placed on hold.
Ringing Up a Transaction Placed On Hold